Podcast – CPO Talk!
CPO Talk – Family-Friendly Cultures
Introduction
The story behind this podcast – meet your host, Helen Letchfield
Hello, I’m Helen Letchfield, co-founder of Parent and Professional — and the host of this podcast. Before we dive into the interviews, I thought it might be helpful to introduce myself and share why I started this podcast in the first place.
Episode 1
Parental Transition Coaching with Linda Johnston, Chief People Officer at Isio
Episode 2
Flexible Working with Catherine Ridd, HR Director at Triodos Bank UK
In this episode of CPO Talk: Family-Friendly Cultures, Helen Letchfield, co-founder of Parent and Professional, chats with Catherine Ridd, HR Director at Triodos Bank UK, about why flexible working really matters — especially for parents.
They discuss personal experiences with work-family balance, the necessity of flexibility for mental wellbeing, and the challenges organisations can face in implementing such policies.
Episode 3
Family-Friendly Leadership with Elise Lockyer, Chief People Officer, Sonovate
Episode 4
Future Workplaces with Louise Brown, HR Leader and Board Chair, City HR
They discuss the evolving nature of family structures, the importance of work-life balance, and how organisations can create inclusive environments that support diverse family needs. Louise shares her personal experiences and insights on redefining professionalism, the significance of human leadership, and the necessity for workplaces to adapt to the changing dynamics of family life.
Episode 5
Beyond Family-Friendly Policies with Sam Turner, Chief People Officer, Lenvi
Together, they unpack how family-friendly workplaces can go further than policies — offering proactive, compassionate support when life doesn’t go to plan. From fertility challenges to navigating additional needs, and from the silent struggles younger employees may face to the value of open communication and leadership empathy, Sam shares brilliant insights on building a culture that flexes to meet real life.
Episode 6
Rethinking Family-Related Policies – with Greg McCaw, Chief People Officer, BKL
Together, they explore how organisations can rethink rigid policies to create a culture that embraces the whole human experience, from becoming a parent to navigating grief, caring responsibilities, and unexpected life moments. Greg shares powerful personal stories and insights, including how BKL introduced a gold-standard kinship care policy – giving kinship carers the same paid leave and flexibility as new parents.
Episode 7
Busting the Myth – Careers and Family Balance can Co-Exist with Fiona Brunskill, Chief People Officer at Transport for London
In this episode, Helen Letchfield, co-founder of Parent and Professional, is joined by Fiona Brunskill, Chief People Officer at Transport for London, to discuss how employees can achieve true work-life balance while still progressing in their careers, and what organisations can do to make that possible.
Fiona shares her personal experiences as a working mother and how they have shaped her approach to leadership and employee support. Together, they explore the importance of recognising diverse family structures, the need for flexibility that works for all employees, not just parents and those in shift roles – and why fostering inclusive, employee-led career development is key to creating cultures where everyone can thrive.
Episode 8
Supporting dads in the workplace – valuing all caregivers can Co-Exist with Carina Huette, Chief People Officer at radicant bank
In this episode, Helen Letchfield, co-founder of Parent andProfessional, is joined by Carina Huette, Chief People Officer at radicant bank, discusses the importance of supporting dads in the workplace. Carina shares her personal experiences and insights on how to create a family-friendly culture that values both mothers and fathers as caregivers.
The discussion highlights the need to break down stereotypes around fatherhood, the barriers that prevent dads from taking on more parenting responsibilities, and the benefits of fostering a supportive environment for all parents. Together, Helen and Carina reflect on why a balanced work-family life is essential for employee engagement and overall workplace culture – and why more organisations in Switzerland need to step up to this challenge if they want to compete in attracting and retaining talent.
Episode 9
How openness builds a supportive culture with Claire Hawes, Chief Operating & People Officer, CIPHR
In this episode, Helen Letchfield, co-founder of Parent and Professional is joined by Claire Hawes, Chief Operating & People Officer at CIPHR, to explore the power of storytelling in shaping workplace culture. Claire shares how openness and lived experience can break down barriers, build trust, and create a truly supportive environment for working parents and carers.
Together, they discuss the challenges of returning to work after parental leave, the impact of divorce on work life and the role of supportive networks, and why recognising diverse family structures is key to building a culture of acceptance and understanding.
Episode 10
From benefits to belonging – rewriting the rules of workplace wellbeing with Carly Stanley, Chief People Officer at JCDecaux
In this episode, Helen Letchfield, co-founder of Parent and Professional, chats with Carly Stanley, Chief People Officer at JCDecaux, to explore how organisations can move beyond traditional wellbeing benefits to create a genuine sense of belonging. Carly shares how JCDecaux is breaking taboos around topics like menopause and hormone health through innovative initiatives – from company-wide hormone testing to interactive education sessions and wellbeing check-ins for parents. Together, they discuss how openness, inclusion, and proactive health support can transform workplace culture and help every employee feel valued and understood.
Episode 11
Unconventional workplaces – building cultures where working parents can thrive with Anna Capitanio, Chief People Officer at Domestic & General
In this episode, Helen Letchfield, co-founder of Parent and Professional, chats with Anna Capitanio, Chief People Officer at Domestic & General, to explore how workplaces can be reimagined to better support working parents. Anna shares her personal journey as a working parent and how it has shaped her approach to building a family-friendly culture rooted in flexibility, trust, and inclusion. She discusses the initiatives Domestic & General has introduced, from engaging families and creating community, to the company’s “Start with a Yes” philosophy that empowers people to balance career and care without compromise. A thoughtful and inspiring conversation that highlights how rethinking work can strengthen wellbeing, drive performance, and build workplaces where future generations want to belong.
Episode 12
Championing male wellbeing as part of building a family-friendly culture with Martha Desmond, Chief People Officer at the Commonwealth War Graves Commission
In this episode, Helen Letchfield, co-founder of Parent and Professional, speaks with Martha Desmond, Chief People Officer at the Commonwealth War Graves Commission, to explore why men’s health and wellbeing must be part of every family-friendly culture. With over 80% of CWGC’s workforce made up of men, many in site-based or manual roles, Martha shares how the organisation is creating safe spaces for honest conversations, tackling loneliness, and cultivating a caring community. A thoughtful and timely conversation. With CWGC’s work rooted in remembrance, this episode reminds us that caring for those who serve today is part of that legacy.
Episode 13
The role of mental, physical and emotional wellbeing in shaping family-friendly workplaces with Funmi Onamusi, Chief People Officer at Sussex Partnership NHS Foundation Trust
In this episode, Helen Letchfield, co-founder of Parent and Professional chats with Funmi Onamusi, Chief People Officer at Sussex Partnership NHS Foundation Trust (SPFT), to explore how supporting mental, physical, and emotional wellbeing can help shape truly inclusive, family-friendly workplaces. Funmi shares personal stories and practical insights from SPFT, highlighting how flexibility, inclusion, and supportive leadership work together to create cultures where people can thrive. Together, they discuss why wellbeing must go beyond policy to mindset, how it strengthens both performance and retention, and why focusing on enablers — not barriers – is key to helping more women progress into leadership roles.
Episode 14
Supporting carers in the workplace with Angela Gibson, Head of Employee Relations at TSB
In this episode, Helen Letchfield, co-founder of Parent and Professional, catches up with Angela Gibson, Head of Employee Relations at TSB, to explore how the bank is building a more inclusive and family-friendly culture by recognising and supporting employees with caring responsibilities. Angela shares her own experience as a carer and discusses the practical steps TSB has taken, from introducing a Carer’s Passport to securing executive sponsorship for long-term impact. Together, they explore how workplace support during emergencies, flexibility, and visible leadership are essential for employee wellbeing, inclusion, and business performance. A practical and heartfelt conversation about why supporting carers isn’t just the right thing to do – it’s smart business too.
Episode 15
Different worlds, shared values – family-friendly cultures in policing and higher education with Sarah Wilson, Chief Operating Officer at University of Hull
In this episode of CPO Talk, Helen Letchfield, co-founder of Parent and Professional, speaks with Sarah Wilson, Chief Operating Officer at University of Hull, to explore how family-friendly culture can be shaped across very different sectors — from policing to higher education. Sarah shares a defining moment in her own work-family journey that sparked her mission to champion women and working parents in the workplace. Reflecting on her transition from policing to academia, she highlights the cultural shifts, leadership approaches, and innovative people practices that have made a difference — including Hull’s impactful Human Library initiative, which brings lived experience into the heart of policy. An inspiring conversation about modernising workplace culture, supporting diverse life experiences, and helping people feel seen, supported, and able to thrive — wherever they work.