Season One – Episode 14

Supporting carers in the workplace with Angela Gibson, Head of Employee Relations at TSB

In this episode, Helen Letchfield, co-founder of Parent and Professional, catches up with Angela Gibson, Head of Employee Relations at TSB, to explore how the bank is building a more inclusive and family-friendly culture by recognising and supporting employees with caring responsibilities. Angela shares her own experience as a carer and discusses the practical steps TSB has taken, from introducing a Carer’s Passport to securing executive sponsorship for long-term impact. Together, they explore how workplace support during emergencies, flexibility, and visible leadership are essential for employee wellbeing, inclusion, and business performance. A practical and heartfelt conversation about why supporting carers isn’t just the right thing to do – it’s smart business too.