Season Two – Episode 7
Making Values Matter: Creating a Culture of Trust and Flexibility with Alix Bolton, Chief People Officer at Smollan Europe
In this episode of CPO Talk, Helen Letchfield, co-founder of Parent and Professional, is joined by Alix Bolton, Chief People Officer, Smollan Europe to explore how organisational values can be translated into a genuinely family-friendly workplace culture.
Drawing on both personal experience and Smollan’s work across 63 countries and a workforce of 90,000 employees, Alix shares how leadership, compassionate policies and everyday behaviours can build greater trust, flexibility and connection. They discuss supporting parents and carers through significant life moments, making flexibility work for field-based teams and using employee insight and data to influence leadership decisions.